Agate Housing and Services
Agate Housing and Services is looking for a Shelf of Hope Coordinator
CAREER OPPORTUNITY Agate Housing and Services is an innovative and collaborative nonprofit organization whose mission is to end homelessness and relieve hunger through action and advocacy. We progress toward this goal by providing emergency services, shelter, and housing programs for individuals and families. We meet people experiencing homelessness where they are and accompany them on their journey to safe, stable housing and a healthier life. We believe that housing is a basic human right. Agate Housing and Services values are: Integrity: Consistently doing the right thing even if it isn’t the popular thing. Equity: Fighting the status quo by actively examining and changing the way things are done to better represent the people who are most impacted by homelessness and hunger. Humanity: Understanding how these issues impact us- the community, our staff, and the people we work with- as a collective and developing relationships by establishing trust when we put in work to understand the needs of people experiencing homelessness and hunger. Creativity: Responding to the needs of the community with innovative and unique solutions. Agate Housing and Services is an Equal Opportunity Employer/AAE, offering competitive pay and exceptional benefits including medical insurance, employer paid dental and life insurance, short term disability, 4 weeks of paid time off in the first year of employment, and a 401k retirement savings with an employer match. POSITION DESCRIPTION & OVERVIEW Title: Shelf of Hope Coordinator – Part-Time Reports To: Volunteer Development & Internal engagement Manager Schedule: Mon, Wed, Thurs,15 hours/week Compensation: $21 – $22/hr Job Classification: Hourly; Non-exempt Union Representation: This position is represented by the AFSCME Local 999 Reporting to the Volunteer Development & Internal Engagement Manager, the Shelf of Hope Coordinator oversees the operations of Agate’s food shelf, the Shelf of Hope. Volunteer recruitment and supervision is key to this role. The Coordinator is responsible for creating a healthy and sustainable team dynamic, resolve conflict between volunteers, shoppers, and keep track of scheduling and logistics. Communication, de-escalation, and soft skills are essential for the role. PRIMARY DUTIES AND EXPECTATIONS Recruit, coordinate, and manage Shelf of Hope volunteers Lead team meetings on Mondays and Wednesdays Own communications to the SOH team, including meeting agendas, emails, and schedules. Track volunteer hours Create and update rules and policies which keep the team grounded and healthy Ensure clarity around individual team member expectations Hold team members accountable for their actions and responsibilities Train and fully integrate new team members Develop a healthy team culture which aligns with Agate’s values Manage team dynamics through empowerment and respect Fill in volunteer roles as needed; create new roles as needed Keep track of food and supply needs Maintain first in first out (FIFO) inventory practices to ensure food quality and minimize waste Ensure that weekly food and supply orders are submitted by deadline Report needs to appropriate staff Answer to in-kind donors, volunteer inquiries, and others contacting the Shelf of Hope MINIMUM REQUIREMENTS Aligns with the mission and values of Agate Available morning through afternoon on Mondays and Wednesdays Conflict resolution skills Excellent interpersonal and communication skills Basic computer and email skills Strong work ethic, takes initiative, self-directed Ability to engage with a wide range of cultures and backgrounds, preferred experience engaging with people living unsheltered Ability to thrive in high-energy settings that call for flexibility and on-your-feet problem solving Ability to stand, walk, and move objects 15-20lbs for 3-4 hours at a time Ability to demonstrate a high degree of professionalism in communication, attitude, and teamwork with food shelf clients, staff, and management. Fluency in English PREFERRED QUALIFICATIONS In addition, successful applicants will embrace the following perspective, skills and abilities: Commitment to Agate Housing and Services’ values and mission of ending homelessness and relieving hunger through action and advocacy. Commitment to working towards an anti-racist culture both within Agate Housing and Services and the broader community. Hold the belief that every household can achieve housing stability. Commitment to harm reduction and housing first philosophies. Ability to work respectfully with clients, coworkers, and key stakeholders who are diverse with respect to race, ethnicity, gender identity, sexual orientation, socio-economic status, and religion. Ability to establish rapport quickly with people experiencing a crisis through use of trauma informed care, client centered care, and strengths-based approaches. Ability to meet expectations regarding paperwork and documentation through organizational skills, a strong attention to detail, and the ability to work efficiently and accurately, competency and comfort using technology and computers. Experience that gives applicants the required skills, abilities, and perspectives listed above are commonly gained through one or more of the following: Personal experience with homelessness; Experience working, interning, or volunteering with people experiencing homelessness; An Associates, Bachelor’s, or Master’s degree in a relevant field such as Social Work (with accompanying licensure), Human Services, or Family Studies. We encourage applicants with lived experience to apply. However, if you have received services from Agate Housing and Services within the last two years this will make you ineligible for employment. REFERRAL BONUS PROGRAM Do you know someone who you think would be a good fit for a position at our organization? Please refer them! Agate Housing and Services offers a $250 bonus to employees who refer qualified candidates for current openings. The referring candidate must clearly state the name of the employee who referred them in the section of the application that requests this information. The Referral Bonus Form must be submitted to Human Resources no later than 30 days after the referred employees begin employment. Any Referral forms submitted after 30 days will not be processed. To be eligible for rewards, candidates must be hired as permanent full or part-time employees (this excludes on-call, employees, temporary employees, interns or contract workers). When applying for the position, candidates must clearly state the name of the current employee that referred them. The referral bonus will be paid out within one month of the candidate’s six (6) month anniversary. There is no cap on the number of referrals bonuses an employee can receive! HOW TO SUBMIT YOUR EMPLOYMENT APPLICATION Visit and select the opening for which you wish to apply. Submit your information under “Apply Now” and you will be directed to the full application, where you can upload your resume and cover letter. If you have previously created an account to apply for a position at Agate Housing and Services, log in to your account before attempting to apply for another position. Applications will be accepted until position is filled. Qualified applicants will be selected for interviews as applications are received. No phone calls please. Agate Housing and Services is proud to be an equal opportunity workplace and strives to promote an environment that is diverse and inclusive where all individuals are treated with dignity and respect. Employees actively participate in various committees that give voice to staff to create active participation and involvement in shaping our agency’s future. Agate Housing and Services is an equal opportunity employer and encourages applications from people of color, indigenous people, persons with disabilities, and LGBTQ+ individuals.
Agate Housing and Services