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The Metropolitan Council

The Metropolitan Council is looking for a Business Systems Analyst 2 (Service Development)  #AnalystJobs

WHO WE ARE We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. We are committed to supporting a diverse workforce that reflects the communities we serve. The Metropolitan Council’s Metro Transit Division is one of the country’s largest transit systems, employs more than 3,000 people, and provides ridership through an integrated network of buses, light rail and commuter trains, as well as a resource for those who carpool, vanpool, walk or bike in the Twin Cities. How your work would contribute to our organization and the Twin Cities region: The Business Systems Analyst II (BSA 2) in Service Development’s System Support unit supports the technologies used by department staff to plan, analyze, schedule, and communicate fixed-route bus and rail service. This position works as a member of a team of BSAs, each of whom specializes in areas such as application development and support; database development and management; data flow (ETL); data analysis and reporting; hardware management; project management; and general technology administration. This position may be assigned primary or backup responsibility over specific applications, databases, projects, or other functions. Assignments may be fluid, depending on staff availability, individual skills, and the evolving needs of the department. Anticipated Hiring Salary Range: $34.95hr. or $72,696/yr. to $39.67/hr. or $82,514/yr. Full Salary Range: $34.95hr. or $72,696/yr. to $56.72/hr. or $117,978/yr. ** The salary displayed is the full salary range. The hiring salary will be determined based on the final candidate’s qualifications, the Council’s internal pay structures, and our total compensation package for the position. ** NOTE: This position is eligible for a hybrid (both remote and onsite) telework arrangement. The candidate’s permanent residence must be in Minnesota or Wisconsin. What you would do in this job Works collaboratively with Information Services to support hardware, software, databases, reports, and other technologies used by Service Development staff to plan, analyze, and schedule transit service. Gathers and documents business requirements for technologies used within the Service Department. Develops and maintains internal applications using modern software development environments. Supports third-party applications (e.g., HASTUS, Remix) through procurement, specification, installation, configuration, testing, troubleshooting, upgrade, and disposal. Develops and maintains databases, data sets, and data flow procedures. Analyzes various data sets and develops reports to aid in service planning, analysis, and scheduling. Supports web access of reports and data. Administers collaborative technologies and digital content management systems (e.g., Teams, SharePoint, Application Xtender, shared network drives). Develops documentation and trains Service Development staff in the use of technologies. Leads and/or participates in technology-related projects in collaboration with Service Development colleagues, interdepartmental work groups, and external vendors. Responds to requests for information from both internal and external customers. Reads and keeps up-to-date on business functional areas to understand system requirements. Stays abreast of agency-wide technology policies and initiatives. Communicates relevant information to Service Development staff as needed. Performs other related duties. What education and experience are required for this job (minimum qualifications) Any of the following combinations of relevant work experience with data systems management, programming, IT project management, or data and systems analysis and completed education degree in Management Information Systems, Business Administration, or closely related field: High school diploma/GED with seven (7) years of experience. Associate’s degree with five (5) years of experience. Bachelor’s degree or higher with three (3) years of experience. What additional skills and experience would be helpful in this job (desired qualifications): Knowledge of transit planning and scheduling software (e.g., HASTUS, Remix). Knowledge of relational databases and ETL languages (e.g., SQL, HASTUS OIG). Knowledge of Excel and Access. Knowledge of R and Shiny. Knowledge of Power BI. Knowledge of SharePoint and Teams. Knowledge of HTML. Knowledge of programming languages (e.g., C#, Java, Python, Visual Basic). Experience with transit data (e.g., APC, AVL, GTFS). Experience working with a diverse workforce and communities. What knowledge, skills and abilities you should have within the first six months on the job: Knowledge of the public transit industry. Knowledge of workflow analysis and simplification techniques. Advanced skills in Microsoft Windows and Office (Word, Excel, Access, and PowerPoint). Skills in Business Intelligence report design and implementation. Experience with the application development process and use of programming and scripting languages, including basic SQL. Skills in content management and collaborative software. Ability to interpret and apply mathematics and statistical methods and procedures. Ability to plan and lead projects, including definition of goals, objectives, and implementation steps; project timeline and dependencies; communication with participants; and monitoring and evaluation. Ability to effectively present information and respond to questions from groups of customers or clients. Ability to instruct users of all skill levels in the use of computer applications, including verbal and written instruction. Ability to provide basic client services to the public and other agencies within the organization. Requires tact, courtesy and cooperation in dealings with others. Ability to read, analyze and interpret professional journals, technical procedures, government regulations, and legal contract language. Ability to write reports, business correspondence and procedure manuals, both to lay and technical audiences. Promote an equitable, positive, and respectful work environment that values cultural diversity among all employees. Additional information Union/Grade: Non-Represented / Grade G FLSA Status: Exempt Safety Sensitive: No What your work environment would be: You would perform your work in a standard office setting. Work may sometimes require travel between your primary work site and other sites. What steps the recruitment process involves: * We review your minimum qualifications. We request your Work Record Evaluation (ATU employees only). We rate your education and experience. We conduct a structured panel interview. We conduct a selection interview. Once you have successfully completed the steps above, then: If you are new to the Metropolitan Council, you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation. If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you’re applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position. IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration. The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply. If you have a disability that requires an accommodation during the selection process, please email . We believe our employees are a key to our agency’s success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below: Guaranteed monthly retirement income through Minnesota State Retirement System pension fund Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan Two or more medical plans from which to choose, with employer contribution towards premiums over 80% Dental insurance, life insurance and vision insurance The following benefits are provided to all employees as part of working for the Council. You will have access to free: Well@Work clinic bus/rail pass valued at over $1200 per year parking at many job locations fitness centers at many job locations Employee Assistance Program extensive health and wellness programs and resources

The Metropolitan Council

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