Honeywell
Honeywell is looking for a Advanced Field Service Engineer, DCS – Bismarck ND #EngineerJobs
Innovate to solve the world’s most important challenges Innovate to solve the world’s most important challenges. The future is what you make it. When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. Honeywell Process Solutions (HPS) helps industrial customers around the world operate safe, reliable, efficient, sustainable and more profitable facilities through leading technologies, digitalization, and comprehensive lifecycle services. HPS has pioneered process automation control and thermal process solutions for more than 40 years. Today, HPS plays a critical role across the entire lifecycle of an industrial facility, from project design and engineering, technical services and ongoing operations, to cybersecurity and continuous modernization. Headquartered in Houston, Texas, with more than 12,000 employees around the globe, HPS has the global expertise and breadth of resources to execute projects of every size and complexity for a range of industries. As an Advanced Field Service Engineer, you will be joining our Lifecycle Solutions & Services (LSS) business. LSS focuses on providing customers with maintenance and modernization services. The Field Service Engineer acts as the primary face of Honeywell for the customer and is responsible for the daily implementation, administration and troubleshooting of the Honeywell HPS products installed at the customer location. The role of an Advanced Field Service Engineer also includes leading/implementing complex and standard engineering solutions, typically undertaking one aspect of a large project (i.e. Migration, Systems, Control or Safety applications, IT, Hardware design etc), to successful completion within budgeted time and cost constraints while achieving required quality. This includes acting as the primary technical interface with customers, establishing professional relationships to ensure that the technical requirements and solutions are fully defined, agreed and delivered within schedule and cost constraints. Key Responsibilities: Represent Honeywell at our customer sites. Travel 50% of your time to be on location at customer site. Lead Experion Migrations and Software Updates ensuring uninterrupted services to the customer. Provides complex Distribution Control system (DCS) maintenance, troubleshooting, diagnoses and implements solutions for optimum performance. Subject matter expert on Experion/TPS Systems and Migrations. Work closely with customers to map solutions to their problems. Understand customer key processes and economic drivers and translate those into business opportunities, providing timely research and recommendations. Learn the end-to-end product/solution development and delivery/execution of Honeywell products and solutions. Use technical expertise of sophisticated Honeywell solutions/product offerings to improve customer experience. Collaborate with our Global Technical Support to close customer issues. Escalate customer issues thru the Field Service Manager and Service Operations Leader. Execute Work Orders per assignment and closeout with report. Provide mentorship and training to other field service engineers to expedite skills acquisition process. You Must Have Minimum 5 years prior field experience in supporting Distributed Control Systems Experience with Experion PKS Hardware & Software We value Strong written and verbal communication skills must be able to clearly articulate messages both technical and non-technical. Self-motivation and willingness to work in demanding environments with little or no supervision and take initiative to be proactive. Bachelor’s Degree in a Technical/Engineering field OR Associates Degree Valid driver’s license Willingness and ability to travel 50% of time Experience with Safety Control Systems. Experience with Honeywell Legacy Systems – TDC and TPS system experience including LCN, UCN, and Hiway equipment. Experience with PC/Networking Equipment. Experience with 3rd Party (i.e. non-Honeywell) Control Systems. Experience in Virtualization hardware/software, setup and network configuration Experience Migrating Control Systems. Experience working with Operator HMI. Monitor and control assigned work scope against the plan, ensuring effective change control and identifies risks / opportunities. Proactively recommend potential quality and efficiency improvements within the services group. Share technical knowledge with project team, supervisor, own discipline, and other engineering disciplines. Report progress and technical problems to project and engineering supervisor Project Management experience (budget control, schedules, resource allocation, reporting) Knowledge of Open Systems such as Microcomputers and Networking Technologies. Honeywell Training Certificates. Additional Information Category: Customer Experience Location: HON LOC NOT AVAIL IN STATE, ND 99999 USA Nonexempt Business Services
Honeywell